rpg.pbem.online

Trauma counsellors were pressured to divulge confidential information about Facebook moderators, internal letter claims | The Intercept

NEARLY 1,500 MILES from the Menlo Park headquarters of Facebook, at a company outpost in Austin, Texas, moderators toil around the clock to screen and scrub some the most gruesome, hateful, and heinous posts that make their way onto the social network and its photo-sharing subsidiary, Instagram. They are required to view as many as 800 pieces of disturbing content in a single shift, and routinely turn to on-site counselors to help cope with the procession of stomach-turning images, videos, and text. But some members of this invisible army have complained, in a statement widely circulated within Facebook, that the outsourcing giant that officially employs them, Accenture, has repeatedly attempted to violate the confidentiality of these therapy sessions.
#technology #facebook #psychology #counselling